Frequently Asked Questions

Crittr is a professional-grade pest protection system designed for homeowners. It gives you the same proven methods professionals use, delivered through simple, guided kits you can use confidently—without contracts or technicians.

Traditional pest control relies on scheduled visits and long-term contracts. Crittr puts control in your hands with a predictable system you can use on your schedule, without appointments or commitments.

Most DIY products rely on guesswork and limited coverage. Crittr is designed as a complete system—covering where pests enter and where they live—using professional-grade methods made simple for homeowners.

• Crittr Shield is designed for home protection, covering the foundation, eaves, and interior spot treatment as needed.
• Crittr Yard Guard is designed for yard-only protection, targeting mosquitoes, ticks, fleas, and other outdoor pests.
• Crittr Complete combines both for full-home and full-yard coverage.

10–30 minutes, depending on the size of your home and yard.

Treatment schedules vary slightly by area:

• Yard treatments are done every 4 weeks during warmer months.
• Home treatments are done quarterly.

To make things easy, Crittr keeps track of the schedule for you and sends reminders so you never miss a treatment.

Yes. Crittr uses thoughtfully designed, plant-derived formulas made for use around homes, with families and pets in mind, when used as directed. There is no required wait time to re-enter your home or use your yard after treatment.

Yes. Crittr Shield can be used for interior spot treatment as needed, such as baseboards, entry points, or anywhere you've noticed pest activity.

Crittr works best as an ongoing system. Many customers choose scheduled shipments so they always have product on hand when it's time to treat. You're always in control of your schedule.

Yes. You can pause, adjust, or cancel your subscription at any time.

Orders typically ship within a few business days. You'll receive tracking information once your order is on the way.

Every Crittr kit is backed by our 60-Day Money-Back Guarantee. If you're not satisfied, reach out to our support team and we'll make it right.

If you continue to see an increase in pest activity while using Crittr as directed, we'll send an emergency booster kit at no additional cost to help you regain control.

Our support team is available to help with setup, usage questions, or anything else you need. You can reach us through our website at any time.