We're here to help.

Have a question, need help with your Crittr kit, or want guidance on your treatment? Our support team is ready to assist.

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We make it easy to get the help you need—whether you're setting up your first treatment or managing ongoing protection.

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Best for:

Questions about setup or usage
Account or subscription help
Shipping or delivery questions

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Response time: Typically within 1 business day

Self-Help Resources

Best for:

Quick answers
Treatment guidance
General product questions

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Already a Crittr Customer?

If you’re logged into your account, you can manage most things directly from your dashboard—including schedules, shipments, and subscriptions.

When Should I Contact Support?

Reach out anytime you:

Have questions about using your Crittr kit
Are seeing more pest activity than expected
Want guidance before requesting an emergency booster kit

We're here to help—not rush you or push you toward anything.

Backed by Our Guarantee

Every Crittr kit is backed by our 60-Day Money-Back Guarantee. If something doesn't feel right, reach out. We'll help troubleshoot or make things right.

Let's get you taken care of.

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